Frequently Asked Questions
Insurance Questions
Do you accept Medi-Cal in Long Beach or Lakewood?
Yes. We accept Medi-Cal plans, including L.A. Care and Anthem L.A. Care, for therapy services in Long Beach and Lakewood. Our goal is to make mental health care accessible and affordable for our community. If you have questions about your specific plan, you can verify your insurance or contact us for assistance.
What insurance plans do you accept?
We accept many major insurance plans, including Aetna, Anthem Blue Cross, Anthem L.A. Care, Blue Shield of California, Blue Shield Promise Plan, Carelon, L.A. Care (Medi-Cal, Commercial, and Medicare), United Health Care / Optum, Tricare West, and out-of-network plans. If your insurance is not listed, you may still have out-of-network benefits.
How do I verify my insurance for therapy?
You can verify your insurance by using the “Verify Your Insurance” button on our website or by contacting us directly. Our team can help check your coverage, copay, deductible, and benefits before your first session so you know what to expect.
What if my insurance is not listed?
If your insurance is not listed, you may still be able to use out-of-network benefits. We also provide superbills that you can submit to your insurance provider for possible reimbursement. Please contact us and we can help you understand your options.
Services
Do you offer therapy for children?
Yes, we provide therapy for children and families using developmentally appropriate, evidence-based approaches with caregiver involvement when appropriate.
Do you provide couples therapy?
Yes, we offer couples therapy to help partners improve communication, rebuild trust, and strengthen their relationship.
Do you treat anxiety and depression?
Yes, we treat anxiety, depression, and related concerns using evidence-based approaches tailored to each individual.
What types of concerns do you help with?
We support clients with anxiety, depression, grief and loss, relationship concerns, child and family issues, life transitions, and stress related to marginalization or trauma. You can visit our Services page to learn more about the types of therapy we offer.
Getting Started
How do I know if I need therapy?
Therapy can be helpful if you are feeling overwhelmed, anxious, depressed, dealing with life changes, or simply need support. You do not have to wait until things feel severe. Many people start therapy to gain clarity, coping skills, and emotional support.
What happens in the first session?
Your first session is a chance to get to know your therapist, talk about what brings you to therapy, and begin identifying goals for treatment. We focus on creating a safe, supportive space where you feel heard and understood.
How long does therapy take?
The length of therapy varies depending on your goals, symptoms, and needs. Some clients benefit from short-term therapy focused on a specific issue, while others choose ongoing support. Your therapist will work with you to create a plan that fits your goals.
How often are appointments scheduled?
Many clients begin with weekly therapy, especially when starting treatment or working through more intense symptoms. Depending on your needs, therapy may also be scheduled biweekly or at another pace that supports your progress.
Locations & Access
Do you offer therapy in Long Beach and Lakewood?
Yes, we provide in-person therapy in Long Beach and Lakewood, serving clients across Los Angeles County. Our goal is to make care accessible within your local community.
Do you offer virtual therapy in California?
Yes, we offer virtual therapy services throughout California. Telehealth allows you to receive support from the comfort of your home while maintaining the same quality of care.
Are your services only for adults?
No. We provide therapy for children, teens, adults, couples, and families. Services are tailored to the client’s age, needs, and treatment goals.
Common Concerns About Therapy
What if I feel nervous about starting therapy?
That is completely normal. Starting therapy can feel vulnerable, especially if this is your first time reaching out for support. Our goal is to create a warm, nonjudgmental space where you can move at your own pace.
What if I do not know what to say in therapy?
You do not need to have everything figured out before your first session. Your therapist can help guide the conversation, ask supportive questions, and help you put your thoughts and feelings into words.
What should I expect during individual therapy?
Individual therapy is a space to talk through what you are experiencing, gain insight, build coping tools, and work toward your goals with the support of a therapist. Each session is tailored to your needs and may include reflection, skill-building, and processing emotions or experiences.
Do I need to be in therapy forever?
No. Therapy is not meant to last forever unless you want ongoing support. Some clients come for a short period to work through a specific issue, while others benefit from longer-term care. Your therapist will work with you to determine what feels helpful and appropriate.
Is therapy confidential?
In most cases, yes. Therapy is private and confidential, with a few legal and ethical exceptions such as safety concerns, abuse reporting requirements, or court orders. Your therapist will review confidentiality with you at the beginning of treatment so you understand your rights and limits clearly.
Can I switch therapists if it is not the right fit?
Yes. A good therapeutic fit matters, and if it does not feel like the right match, we want you to feel comfortable discussing that. We can help explore other options within the practice if needed.
Still have questions? Contact us or verify your insurance benefits and our team will assist you.